The rules for using Gleis.

Acceptance of these terms

These Terms of Service (the “Terms”) form an agreement between you, or the organization you represent (“Customer”, “you”), and Focke Advisory LLC (“Gleis”, “we”), governing access to the Gleis website, documentation, control plane and gateway software (together, the “Service”).

By accessing the Service, creating an account or calling the API you accept these Terms. If you accept on behalf of an organization, you confirm you are authorized to bind it. If you do not accept, do not use the Service.

Where you have signed a pilot agreement, order form or subscription agreement with us, that document controls to the extent it conflicts with these Terms.

What Gleis provides

Gleis evaluates each agent tool call against the policy revision your organization approved and the evidence collected at the gateway, and returns an operational effect with reason codes and constraints, recording it in an append-only ledger you control.

The Service is a policy evaluation and enforcement tool. It does not determine legal rights or obligations, guarantee that your policy is correct, or certify compliance with any law, standard or framework. The enforcement plane runs in your own infrastructure and is operated by you.

Registration, keys and security

You must provide accurate registration information and keep it current. Sign-in is handled by a managed identity provider, and roles are scoped per organisation. You are responsible for safeguarding credentials and for all activity conducted through your workspace, and must notify us promptly at info@fockeadvisory.com if you suspect unauthorized use.

Accounts are for organizational use by named individuals. Do not share credentials, resell workspace access or circumvent quotas, rate limits or authentication controls.

Design partner and pilot terms

Design-partner access, previews and pilot deployments are provided for assessment purposes. We may modify allowances, suspend or discontinue evaluation access, and change or remove pre-release features at any time. Evaluation access is provided without service-level commitments.

Availability targets, support response commitments, data residency and retention commitments apply only where they are expressly stated in a signed agreement.

What you must not do

• Use the Service to access, retrieve or process content you are not authorized to access.
• Present a decision as a license, legal determination, certification or regulatory approval.
• Route calls through the Service that you are not authorized to make against the upstream system.
• Probe, scan, overload or attempt to bypass the security, quota or isolation controls of the Service.
• Reverse engineer the Service except to the extent that restriction is unenforceable by law.
• Resell, sublicense or offer the Service as a competing evaluation or benchmarking product.
• Use the Service in violation of applicable law, export controls or sanctions programmes.

We may suspend access immediately where continued use presents a security, legal or operational risk.

Your inputs and our records

You retain all rights in the declarations, policy configurations and evidence you submit (“Customer Data”). You grant us a limited, non-exclusive licence to process Customer Data solely to operate, secure and support the Service for you.

We store minimized decision records containing decisions, reason codes, policy revision identifiers, evidence identifiers and digests, the evaluator version and timestamps. You are responsible for ensuring that the data you submit is sanitized, lawfully obtained and permitted under your own agreements and notices. Processing of personal data is described in the privacy notice.

We may use aggregated, de-identified operational metrics that do not identify you or any individual to maintain and improve the Service.

Ownership

The Service, including the policy engine, documentation, SDKs, site content and all related intellectual property, remains our property or that of our licensors. Subject to these Terms, we grant you a limited, revocable, non-transferable right to use the Service and to use decision outputs within your own operations. No trademark rights are granted. Feedback you provide may be used without restriction or obligation.

Contracts, invoicing and taxes

Gleis is licensed per deployment under a signed contract with invoiced billing. Entitlements are recorded against the contract and the invoice; the Service does not meter your traffic. Fees are exclusive of taxes, which you are responsible for except for taxes on our income. Infrastructure you run in your own cloud subscription is billed to you by that provider.

Except where required by law or expressly stated in a signed agreement, fees are non-refundable. We may change prices with at least 30 days’ notice effective at your next renewal, and may suspend paid features for non-payment after notice.

Non-public information

Each party may receive non-public information from the other. The receiving party will use it only to perform under these Terms, protect it with at least reasonable care, and disclose it only to personnel and service providers bound by comparable obligations, or where compelled by law after giving notice permitted by that law.

No legal advice, no warranty

Decisions are not legal advice. A decision is an operational result derived from your configured policy and the evidence supplied to it. It is not a licence, a legal determination, a compliance certification, or a substitute for advice from qualified counsel. You are responsible for your own compliance obligations and for the accuracy of the policy and evidence you configure.

Except as expressly stated in a signed agreement, the Service is provided “as is” and “as available”. To the maximum extent permitted by law we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement and any warranty that the Service will be uninterrupted, error-free or will detect every relevant condition.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, revenue, goodwill or data, arising out of or related to the Service.

Our total aggregate liability arising out of or related to these Terms is limited to the greater of the fees you paid to us for the Service in the twelve months preceding the event giving rise to the claim, or one hundred US dollars. These limitations do not apply to liability that cannot be excluded or limited under applicable law.

Your indemnification

You will defend and indemnify us against third-party claims arising from your use of the Service in breach of these Terms, your Customer Data, or your reliance on a decision as a legal determination, licence or compliance certification.

Suspension and termination

These Terms apply while you use the Service. You may stop at any time and, where applicable, terminate a subscription as the signed agreement provides. We may suspend or terminate access for material breach, security risk, non-payment or discontinuation of the Service. Sections covering customer data, intellectual property, confidentiality, disclaimers, liability, indemnity and governing law survive termination. On request following termination we will delete or return Customer Data in accordance with the privacy notice and any signed agreement.

Updates to these terms

We may update these Terms. Material changes will be indicated by updating the date at the top of this page and, where you hold an account, by reasonable notice. Continued use after the effective date constitutes acceptance.

Governing law and miscellaneous

These Terms are governed by the laws of the State of Texas, United States, excluding its conflict-of-law rules, and the parties submit to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas. Nothing in this section removes a consumer’s right to rely on mandatory local law.

Legal notices are given by email to info@fockeadvisory.com and to the email on your account; a postal address is provided on request where law requires written notice. If a provision is held unenforceable, the remainder stays in force. Neither party may assign these Terms without consent, except to a successor in connection with a merger or sale of substantially all assets. These Terms, together with any signed agreement and the privacy notice, are the entire agreement between the parties regarding the Service. Failure to enforce a provision is not a waiver.

Pre-launch review note

This document is the current private-pilot template. Refund treatment, liability caps and any jurisdiction-specific consumer terms should be confirmed with qualified counsel before public commercial launch. It is published here so pilot participants can review the operating rules, and it is not legal advice.

Related pages: privacy notice, security posture, frequently asked questions.